Is your roof leaking?

Maintenance / Roof Leak Repair

Finding and Fixing Leaks

leaky roof
Finding and repairing leaks effectively requires an understanding not just of roofing, but of building design, deterioration and environmental effects. Leaks can arise from a single, isolated cause, or they can be an indication of wider problems.
When investigating leaks, we follow a methodical process of elimination and detection, which can mean that more than one visit is necessary. Sometimes an initial repair can result in different or subsequent issues being revealed later.

Do we guarantee Leak Repairs?

When we install new roofing systems, they are provided with material and workmanship warranties which will be detailed in our quotation.

When making repairs we cannot accept responsibility for previous building work or existing materials. While we will endeavour to resolve any leak we investigate fully, we cannot guarantee that other issues will not arise in future.

leaky roof

Our Fees

When you call us about a leak, we will charge the following fees to visit, inspect and if possible repair it:
Hourly Rate
$65 + GST per hour (1-hour minimum charge).
Materials
Repair materials will be itemised on your account.
Van Charge
$25.50 + GST per day for local Dunedin areas within 15 kilometres of our offices in Caversham
Additional Travel
For areas beyond 15km from our offices, we charge .85c per kilometre for additional travel.

No surprises

If a repair is likely to be significant, we will talk to you regarding the actual costs to avoid any surprises.

For instance, some roofs can be challenging to access safely, and we may need to use scaffold, height safety systems or mobile access equipment. If so, we will let you know the cost prior to proceeding.

If it cannot be fixed

If we think your roof is beyond effective and economical repair, we can provide you with options and a quotation. Quotations are provided free of charge, and you can see our quotation policy here.

There are some roofs and decks we don’t fix

If we can’t help, we will let you know straight away. We do not repair:

    • Roofs containing asbestos materials
    • Pressed metal tiles
    • Ceramic, clay and concrete tiles
    • Timber shingles
    • Slate roofs
    • Tiled trafficable decks*
      • *WE DO install new trafficable waterproof decks. You can see more here.

Contact us about a leaky roof

Are there any animals on the property?

Is the house tenanted?

Is your house single/double story?

Are there any times we cannot attend?

What type of roof do you have currently?

Do you consider the leak an emergency? (i.e. is the leak running out electrical fittings?)

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